Wow! New rating features!

We have finally updated the rating system! Here are the two main changes:

The top rating option (5) now becomes available immediately. Meaning that as soon as partners are assigned for each swap, the top rating option is available to be marked. So, now you can give your partners a “5” (and a heart) as soon as their package arrives. The two lower rating options (3 and 1) do not become available until two weeks after the mail deadline for each swap. This is a bit of a change. All of the rating options used to become available one week after the mail deadline for each swap. We have had many, many requests for immediate rating capabilities. Please check out the new system and let us know how it is working.

The second big change is that we have implemented the Coordinator Star system! This is a slightly complicated system, but it is a nice way to reward hard working coordinators. Now, when you open the rating window for each swap there is a Coordinator Star box. In that box you can mark either that your coordinator deserves a star, or they do NOT deserve a star. Coordinators do not receive a star for every person who marks yes to the star option, instead they must receive stars from 75% of the rating participants in their swap. Meaning that of the people in the swap who give one of the two ratings for the coordinator, 75% must mark the positive option for a star to be received. If a participant does not rate at all they are not included in the equation. Also, coordinators canNOT be hurt by this system. They can only receive stars, not have them deducted.

UPDATE: My previous statement about the stars is somewhat confusing and inaccurate. The number of stars you receive can change as more members from each of the swaps you host rate you. If the percentage of participants who rate you positively for each swap drops below 75% at any time, you will lose the star for that swap. What I meant to say above is that if more than 75% of people in a swap rate you negatively, that does not hurt you. You simply do not receive a star for that swap. (It does not create a negative star.)

I hope that explains things a bit better!

I hope that makes the new rating changes somewhat clear. Try them out and let us know if you have any questions.